User Agreement
Welcome to the website www.montyechange.com, of which the company Monty Group, registered in the trade register under number CI-2021-0004077 C and whose head office is located in Yopougon Abidjan, Ivory Coast, is the owner.
As part of the access, consultation, navigation and use of the Site and the Services it offers, www.montyechange.com, in its capacity as data controller, is required to process your personal data.
As part of the access, consultation, navigation and use of the Site and the Services it offers, www.montyechange.com, in its capacity as data controller, is required to process your personal data.
As part of the access, consultation, navigation and use of the Site and the Services it offers, www.montyechange.com, in its capacity as data controller, is required to process your personal data.
1. What personal data do we collect?
Dans le cadre de l’accès, la consultation, la navigation et l’utilisation du Site et des Services qu’il propose, vous pouvez être amené à fournir à www.montyechange.com, en sa qualité de responsable de traitement, des données personnelles vous concernant.
As part of the access, consultation, navigation and use of the Site and the Services it offers, you may be required to provide www.montyechange.com, in its capacity as data controller, personal information about you.
The categories of personal data concerned are in particular the following:
Identification data (name, first name, title, postal code, email address, telephone number, etc.);Professional, social, patrimonial, financial and fiscal information (status (professional, individual, student), function, professional situation, annual or monthly net or gross income, patrimonial situation, social situation (family situation, number of dependent children, etc.) ), financial situation, tax situation…);Connection and browsing data (dates and times of connection, IP address, statistics (number of pages viewed, number of visits, services consulted and activity), preferences, complaints made, etc.).
2. When do we collect your personal data?
| Purposes of the collection | Personal data concerned | Legal basis |
|---|---|---|
| Creation and management of your Account | ● Your identification data | This information is necessary for our legitimate interests (creation and management of your Account, provision of the Services if applicable) |
| Provision of Services | ● Your identification data ● Your professional, social, patrimonial, financial and fiscal information (depending on the Service concerned) | This information is necessary for the performance of the contract concluded with you for the provision of the requested Service |
| Putting in touch with a Professional (www.montyechange.com) in order to be contacted later | ● Your identification data ● Your professional, social, patrimonial, financial and fiscal information (depending on the Service concerned) | Unless you object, this information is necessary for www.montyechange.com to put you in touch with an internal Professional, with a view to being contacted later by phone or email |
| Putting in touch with a Professional (external to OPTIMIZATION TECHNOLOGIES) in order to be contacted later | ● Your identification data ● Your professional, social, patrimonial, financial and fiscal information (depending on the Service concerned) | If you have consented, this information is necessary for www.montyechange.com to put you in touch with an external Professional, in order to be contacted later by phone or email |
| Improvement of our Services | ● Your identification data ● Information on the Services provided ● Information relating to your opinion on the Services provided (responses to surveys, studies, satisfaction surveys, etc.) ● Connection and navigation data | This information is necessary for our legitimate interests (study of how Users use the Services, improvement of the Services, expansion of our business activity) |
| Improving your user experience | ● Your identification data ● Connection and navigation data | This information is necessary for our legitimate interests (study of how Users use the Site and our Services, improving our knowledge of Users' needs and interests, improving IT security) |
| Newsletters | ● Your identification data ● Connection and navigation data | This information is necessary for our legitimate interests (expansion of our business activity) |
| Customer or technical service | ● Your identification data ● Information relating to your request | This information is necessary for our legitimate interests (processing your request, improving the Site or the Services if applicable) |
| Contests or promotional operations | ● Your identification data | Ces informations sont nécessaires à l’exécution du contrat conclu avec vous pour votre participation au jeu-concours ou à l’opération promotionnelle |
| Respect de nos obligations légales et règlementaires | ● All data, including identification, collected as part of the Site and the Services it offers | Legal and regulatory obligations imposed on www.montyechange.com |
In the context of accessing, consulting, browsing and using the Site and the Services it offers, we collect your personal data, in particular when:
- You access, consult, browse or use the Site;
- You create or manage your Account;
- You use one of the Services offered on the Site;
- You are contacted by a Professional;
- You participate in a competition or a promotional operation;
- You contact our customer service or our technical service.
3. Why do we collect your personal data?
We collect and process your personal data for the following purposes and on the following grounds:
4. Who are the recipients of your personal data?
- www.montyechange.com and its authorized personnel, as well as the entities of its group and their authorized personnel;
- www.montyechange.com service providers and subcontractors (such as IT system suppliers, hosts, consultants, etc.) for exclusively technical or logistical reasons;
- If you have consented, Professionals outside www.montyechange.com with whom we work.
These third parties may contact you directly from the contact details provided for the purposes mentioned above and only to the extent necessary for the performance of the tasks entrusted to them. In addition, they are required to act in accordance with the applicable regulations on the protection of personal data, it being specified that they are each subject to strict obligations of personal data protection and confidentiality.
In the event of a proven violation of legal or regulatory provisions, your personal data may be communicated to administrative or judicial authorities in the event of an express and reasoned request on their part.
Where applicable, www.montyechange.com may share your personal data, if necessary in pseudonymized or aggregated form, with other third parties, in particular in the context of a possible sale, merger and / or restructuring of the company, and this , only for the needs of the transaction concerned and in accordance with its obligation of confidentiality.
5. Where are your personal data stored?
Your personal data is stored either in our databases or in those of our service providers, which are located within the European Union.
6. Are your personal data transferred outside the European Union?
Within the framework of the purposes mentioned above, we may transmit your personal data to companies located outside the European Economic Area, whose personal data protection laws differ from those of the European Union.
In the event that the recipient country does not ensure a level of protection of personal data equivalent to that of the European Union, the third party company concerned undertakes to take all the necessary measures, either on the basis of a decision adequacy or, in the absence of such a decision, on the basis of appropriate guarantees, such as standard contractual clauses, communication of which can be obtained by sending an email to the following address: Hello@montyechange.com
In addition, in the event of a transfer of personal data outside the European Union, the third-party companies concerned are required to put in place rigorous and appropriate organizational, procedural, technical measures, in order to guarantee security, integrity. and the confidentiality of your personal data.
7. What is the retention period for your personal data?
Your personal data is kept for a period that does not exceed the time necessary for the purposes for which it was collected or to comply with legal or regulatory requirements.
Thus, your personal data may be kept for the duration of our contractual relationship and, beyond that, for three (3) years for data processed for promotional purposes, five (5) years for data retained for the purposes of proofs and ten (10) years for data kept for accounting purposes.
8. How is your personal data secured?
www.montyechange.com has put in place technical and organizational measures to protect your personal data, in particular against possible violations likely to lead, accidentally or unlawfully, to destruction, loss, alteration, unauthorized access or disclosure of personal data. These measures ensure an appropriate level of security for personal data and take into account the state of knowledge, the costs of implementation versus the risks and the nature of the data to be protected.
www.montyechange.com also guarantees that the members of its staff and that any person required to process personal data concerning you comply with the internal rules and procedures applicable in this area and in particular the technical and organizational security measures put in place to protect your personal data.
In the event of a personal data breach, we will inform you and the competent personal data protection authority, under the conditions required by applicable regulations.
9. What are your rights regarding your personal data?
In accordance with the regulations on the protection of personal data, you have the right to access, rectify, erase and, where appropriate, portability of personal data concerning you. You also have the right to object to the processing of your personal data and, if necessary, you can request that it be limited. When your consent has been obtained for the processing, you also have the right to withdraw it (without this withdrawal however affecting the lawfulness of the processing carried out previously). In addition, you have the right to define guidelines relating to the fate of your data in the event of death.
You can exercise these rights at any time by contacting our customer service:
- by post: Yopougon, Morocco. If you send your request by mail, you must specify the address to which www.montyechange.com can send you its response;
- by contacting our customer service at the following email address: …………………… (enter website email)
If in doubt about your identity, www.montyechange.com may ask you to provide a photocopy of an identity document.
A response will be sent to you as soon as possible and, in any event, within one month of receipt of the request. If necessary, this period can be extended by two months, taking into account the complexity and number of requests.
In addition, you can unsubscribe at any time from newsletters and promotional offers by clicking on the unsubscribe link in all emails we send you or by contacting customer service as specified above.
At any time, you can also ask to unsubscribe from the Site so that you are no longer contacted by www.montyechange.com and, if you have consented to this by Professionals outside www.montyechange.com, by entering your email address in the field below:
10. Changes to the Policy
We regularly update the Policy, in particular according to legal and regulatory developments in terms of personal data protection. Any update will be available on this same page.